Contact
Use the listing inquiry form for property questions and support for everything else.
For a specific property, keep the conversation on the listing page. For onboarding, moderation, package questions, and partnerships, use the support inbox below.
Use this for seller onboarding, moderation follow-up, package questions, and partnership outreach.
Buyer questions
Questions about a listing should start on the property page so the reply stays tied to the exact home or unit.
Browse propertiesSeller support
Need help comparing packages or following a moderation note? Review pricing first, then use support once the listing is ready.
Review pricing firstPartnerships and operations
Brokerage introductions, partnership outreach, and platform operations belong in the support inbox so they can be routed centrally.
Contact supportHow messages are routed
Property questions stay with the listing and marketplace questions stay with the team.
Use the inquiry form inside the listing detail page so the question stays attached to the exact property.
Use the support inbox when the question is about onboarding, order linkage, pending review, or featured boost handling.
Broken links, suspicious content, and listing accuracy concerns should go directly to the marketplace team.
Contact FAQ
A few quick answers before you send your message.
What should go through the property inquiry form?
Questions about availability, viewings, exact unit details, or seller follow-up belong on the listing inquiry form so they stay tied to the property.
What should go to the support inbox?
Use support for package questions, seller onboarding, moderation follow-up, partnership requests, and any platform issue that is bigger than one listing.
Where should sellers start if they have not created a draft yet?
Start on the pricing page to compare packages. Once the right path is clear, open the submit listing page and create the listing that will move into moderation.